Corporate

Charles Horn
Chief Executive Officer and President
Charles Horn

Mr. Horn, chief executive officer and president for Loyalty Ventures, joined Loyalty Ventures in November 2021. Prior to his current role, he served as senior vice president and senior advisor at Alliance Data with responsibility for the LoyaltyOne segment in addition to other strategic initiatives beginning in February 2020. Prior to that, Mr. Horn served as an executive vice president and vice chairman from June 2019 to February 2020 and also served as acting chief executive officer of ADS from November 2019 to February 2020. Prior to that, he served as an executive vice president and chief financial officer from December 2009 to June 2019. From 1999 to November 2009, he served as senior vice president and chief financial officer for Builders FirstSource, Inc. From 1994 to 1999, he served as vice president, finance and treasury, for the retail operations of Pier 1 Imports, Inc. and as executive vice president and chief financial officer of Conquest Industries from 1992 to 1994. Mr. Horn served as a director and the chair of the audit committee of Moody National REIT I, Inc. from 2012 until 2017 when it was acquired by Moody National REIT II, Inc. where Mr. Horn is currently a director and the chair of the audit committee. Mr. Horn holds a Bachelor’s degree in business administration from Abilene Christian University and an MBA from the University of Texas at Austin. Mr. Horn is a Certified Public Accountant in the state of Texas.

Jeff Chesnut
Chief Financial Officer
Jeff Chesnut

Mr. Chesnut joined Loyalty Ventures in November 2021 as executive vice president and chief financial officer. Prior to his current role, he served as Alliance Data Systems’ senior vice president and treasurer starting in 2015, where he led the company’s domestic and international treasury activities. Prior to that, he served as Alliance Data’s vice president, treasury and corporate development starting in 2010, with responsibility for the company’s global M&A growth strategy. He started his career at Price Waterhouse in Dallas and then worked in corporate development, strategy and finance at Anheuser-Busch in St. Louis, MO.

Mr. Chesnut earned his Bachelor’s degree in accounting and honors business from The University of Texas at Austin and his MBA from the Kellogg School of Management at Northwestern University. Mr. Chesnut is a Certified Public Accountant in the state of Texas, and is a member of both the Texas Society of CPAs and the American Institute of CPAs. He also serves on the national board of WELD – Women for Economic and Leadership Development.

Laura Santillan
Chief Accounting Officer
Laura Santillan

Ms. Santillan, senior vice president and chief accounting officer for Loyalty Ventures, joined Loyalty Ventures in November 2021. Prior to her current role, she served as senior vice president and chief accounting officer at Alliance Data from February 2010 until November 2021. Ms. Santillan served in various capacities of increasing responsibility, as vice president, finance since October 2007 and senior vice president, finance since December 2009. Before joining Alliance Data in 2004, she served as senior manager of reporting for Dresser, Inc. from February 2002 to February 2004 and director of financial reporting for Wyndham International, Inc. from 1997 to 2002. Prior to that, she was with Ernst & Young LLP from 1993 to 1997. Ms. Santillan holds a Bachelor’s degree in business administration from Southern Methodist University. Ms. Santillan is a Certified Public Accountant in the state of Texas.

Cynthia Hageman
General Counsel
Cynthia Hageman

Ms. Hageman, executive vice president and general counsel for Loyalty Ventures, joined Loyalty Ventures in November 2021. Prior to her current role, she served as senior vice president, assistant general counsel and assistant corporate secretary at Alliance Data from December 2019 until November 2021, building increased responsibility for public company reporting and other corporate legal functions including mergers and acquisitions over her fifteen years of service at Alliance Data. Before joining Alliance Data, she served as vice president, senior corporate counsel at Affiliated Computer Services, Inc. and began her legal career at Akin Gump Strauss Hauer & Feld LLP in their Dallas corporate section. Prior to attending law school, Ms. Hageman worked in various operations engineering and production supervisory capacities for Roadway Package Systems, Inc., Lake Region Medical and Texas Instruments, Inc. Ms. Hageman holds a Bachelor’s degree in industrial engineering from Iowa State University, an MBA from the University of Dallas Graduate School of Management and a JD from the Southern Methodist University Dedman School of Law, where she served as managing editor of The International Lawyer, the official publication of the American Bar Association’s International Law section. Ms. Hageman is licensed to practice law with the state bar of Texas.

AIR MILES® Reward Program

Shawn Stewart
AIR MILES Reward Program, President
Shawn Stewart

Mr. Stewart joined Loyalty Ventures in May 2022 as President of the AIR MILES Reward Program. Prior to his current role, he was Senior Vice President, Customer at Canadian Tire Corporation, Limited, a $16 billion multi-brand retail conglomerate with more than 1,700 retail and gasoline outlets and a financial services division, where he led the team responsible for enterprise loyalty, digital marketing, customer analytics and personalization, including the team that built and grew the Triangle Rewards loyalty program. In his prior tenure at McKinsey & Company and Accenture, Mr. Stewart developed customer acquisition and retention strategies, data-driven applications, and customer experience programs to accelerate business growth for clients. In addition, from 2010 to 2013 he was a member of the AIR MILES leadership team where his role included accountability for data and analytics for AIR MILES’ Sponsors. Mr. Stewart earned his Bachelor’s degree in economics from The University of British Columbia and his MBA from Ivey Business School at Western University.

BrandLoyalty

Claudia Mennen
BrandLoyalty, Chief Executive Officer
Claudia Mennen

Ms. Mennen, BrandLoyalty chief executive officer for Loyalty Ventures, joined Loyalty Ventures in November 2021, and assumed her current position as BrandLoyalty’s chief executive officer in August 2019. Prior to her current role, she served as chief financial officer of Alliance Data’s LoyaltyOne segment from March 2018 until August 2019. Prior to that, she served as chief financial officer of BrandLoyalty beginning in April 2012, and joined Alliance Data in January 2014 upon its acquisition of BrandLoyalty. Prior to joining BrandLoyalty, she served as chief financial officer for Green Gas International and vice president-finance for Dockwise Shipping, after gaining ten years of experience at PricewaterhouseCoopers. Ms. Mennen serves as a supervisory board member and chairman of the audit committee at de Efteling and is a director at Stichting Administratiekantoor van gewone aandelen A vanLanschot Kempen. Ms. Mennen holds a master degree in information science from Tilburg University and is a Certified Public Accountant in the Netherlands.